Head waiter

The Head Waiter is passionate about providing outstanding service and goes out of their way to give guests personalized service.

Requirements:

• extensive knowledge of the service sector
• 3 years of experience in similar positions on river ships, or 4 & 5 start hotel (cruise experience will be an advantage)
• advanced knowledge of English and/or German
• knowledge of other languages would be an advantage
• willingness to take responsibility

Responsibilities:

• anticipates passengers’ needs and ensures that every guest has an exceptional dining experience.
• set up  tables respecting the company standards
• serve passengers according to the highest standards
• makes meal and wine recommendations
• politely provides answer to any questions guests may have regarding menu items and wine offers
• attends all training sessions with superiors tries to further improve skills and service level
• makes sure that the service coordinates with the kitchen
• attends the loading of food, beverage, laundry and other items