The receptionist is a people person, who loves interacting with the guests. Is highly professional in manner and appearance and handles stressful situations gracefully.

A plus:

  • fluency in German and English
  • excellent organizational skills and a strong sense of responsibility
  • effective communicator with good interpersonal skills
  • demonstrates strong organizational skills like adjusting daily cruise and crew schedules as needed and handling financial matters, including onboard sales and passenger accounts
  • good people and training skills
  • preferably 4-5 years of experience in front office operations of river ships or 4&5 stars hotels
  • highly skilled with computer operations and systems
  • liability and trustworthiness to handle and be accountable for cash transactions
  • reporting skills


  • provides training for the reception team
  • assists the Hotel Manager in all administrative tasks
  • manages crew and task schedules
  • issues accurate bills for passengers, performs the primary accounting on board and prepares reports upon request
  • organizes and ensures efficient and smooth check-in and check-out procedures as per company directives
  • correct and responsible handling of passenger and crew documentation and passports
  • offers support for customs inspections during Black Sea cruises
  • attends the loading of food, beverage, laundry and other items
Job Category: Hotel Careers

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