Maître D‘Hôtel

In this role you will act as A key figure in creating a 5-star unique experience for passengers / Guests.

Requirements:

• experienced professional with exceptional management and supervisory abilities and excellent communication skills
• a minimum of 3-4 years of experience as a Maître D’ or Restaurant Manager on river ships, or in a 4 & 5 star hotel (cruise experience will have an advantage)
• ability to deal with all guests’ requests in a diplomatic manner
• ability to communicate fluently in German and/or English
• has the ability to lead an international service team
• conflict resolution skills, with the ability to remain calm in a fast-paced environment
• ability to assist with the organization of various onboard F&B events

Responsibilities:

• in charge with the overall operations of the restaurant
• ensures that the appearance of the restaurant (waiter stations, tables, linen, silver, crockery, cutlery) are up to the standards of a 5-star service
• avoids over-stocking and keeps operational costs within the set limits
• responsible for maximizing profit and for maintaining company standards
• acts as mentor and provides on-the-job training to new members
• makes sure that all staff members are familiar with the sanitation regulations attends the loading of food, beverage, laundry and other items